Last updated: October 18, 2026
VIC Digital Works respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, how we use it, and the choices available to you.
1. Information We Collect
We may collect information in two ways: information you provide directly to us and information collected automatically when you use our website.
Information you provide
When you contact us or submit a form, we may collect information such as:
Your name
Email address
Company name
Phone number, if provided
The product or topic related to your enquiry
Any information you include in your message
Please avoid submitting sensitive personal information unless it is necessary for your enquiry.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of your visit
General interaction with the website
This information helps us understand how the website is used and identify technical or usability issues.
2. How We Use Information
We may use the information we collect to:
Respond to enquiries and requests
Communicate with you about VIC Digital Works or our software products
Route product-related enquiries to the appropriate team
Operate, maintain and improve our website
Understand website usage and performance
Protect the website from abuse, fraud or security threats
Meet legal or regulatory requirements
We do not sell your personal information.
3. Product Websites
VIC Digital Works develops software products for different markets, including Print WorkTraq, VIC Menu and LEO Booking.
These products operate through their own websites and may collect information independently from the VIC Digital Works corporate website.
When you visit or use one of our product websites, the privacy policy published on that website applies to the information collected there.
4. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the overall experience.
Cookies may be used for purposes such as:
Remembering website preferences
Measuring website traffic
Understanding which pages visitors use
Improving website performance and usability
Supporting website security
You can control or disable cookies through your browser settings. Some website features may not work as expected when certain cookies are disabled.
5. Third-Party Services
We may use trusted third-party services to operate and maintain our website. These may include website hosting, analytics, security, form processing and other technical services.
These providers may process limited information as necessary to provide their services to us.
We expect service providers handling personal information on our behalf to use appropriate safeguards and to process information only for authorized purposes.
6. Google reCAPTCHA
We may use Google reCAPTCHA to help protect website forms from spam and automated abuse.
When reCAPTCHA is active, certain information about your device and interaction with the website may be processed by Google in accordance with Google’s applicable privacy terms.
7. How We Share Information
We may share information when reasonably necessary with:
Service providers supporting our website or business operations
Members of our team responsible for responding to your enquiry
Appropriate product teams when your enquiry relates to a specific VIC Digital Works product
Legal, regulatory or government authorities when required by law
We do not share personal information with third parties for the purpose of selling their products or services to you.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal obligations.
Information that is no longer required may be deleted, anonymized or securely retained where required by law.
9. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your Privacy Choices
Depending on your location and applicable privacy law, you may have rights concerning your personal information, which may include the ability to:
Request access to personal information we hold about you
Ask us to correct inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Ask questions about how your information is handled
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. External Links
Our website may contain links to other websites, including the websites of VIC Digital Works products and third-party services.
Once you leave our website, the privacy practices of the destination website apply. We encourage you to review its privacy policy before providing personal information.
12. Children’s Privacy
The VIC Digital Works corporate website is intended for businesses and general professional audiences and is not designed for children.
We do not knowingly collect personal information from children through this website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies or legal requirements.
When the policy changes, we will update the Last updated date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or how VIC Digital Works handles personal information, please contact us through our website.
VIC Digital Works
3016 10 Ave NE #101, Calgary, AB T2A 6A3, Canada
Email: info@vicdigitalworks.com
Phone: +1 (403) 590 0406